with the current status of Ecomm growth due to COVID19, complaints have become novelty. go stand in the long queues, full malls and buy your goods in store yourself. Clearly these are people that have no clue what logistics is all about. They clearly have not met "Murphy" and the negativity is uncalled for. These courier companies have people working 24 hour shifts and yes, human error does creep in from time to time. Intolerance in South Africa seems to have become the norm for us as consumers, and yes we pay for a service and blah, blah, but hell, pray for understanding with the situation all courier companies find themselves in at the moment. the majority of these post are what.. under heavy lockdown... leaving it there