I recently ordered perfume from Debenhams with the special offer of a goody bag worth £48. When my order arrived it had a box full of various sample size perfumes/skin care. I contacted Debenhams to ask why they thought sending free samples (which are normally given out when you purchase items in store) was equivalent to £48! The response was that in the T/C's it states this is a goodie bag of samples which can vary (?). I completely missed this and feel totally tricked. There were even items missing from the card holders...
Be careful people, I could've bought the perfume cheaper from another online outlet. I was thinking the goody bag would have items I could use as stocking fillers for my girls. Don't think they'd be too impressed with these pathetic efforts!
Very disappointed :-(
4 years ago
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