Total disaster
Do not use this company online.
I returned 2 garments over a month ago worth £150 , confirmation of tracking with Royal Mail 48 which they say cannot be tracked even though I have supplied evidence of arrival at depot. A month of being fobbed off every 2 days, please wait 72 hours, please wait 48 hours, being passed around a customer service system and getting nowhere. Nobody really cares! Been told that my contract was not with Debenhams but I should have read the small print, it’s with Jolie Moi!
Beware! Don’t risk an order with this shambles of a company!
1 year ago
Debenhams has a
3.1
average rating
from
1,326
reviews
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