The item was cancelled by myself and Debenhams. It was returned to them before it was even delivered to me as they didn’t meet the delivery deadline I paid for and so I purchased elsewhere (therefore I haven’t even seen the product never mind been in possession) which is now 5 days ago. After numerous attempts to email and Facebook messenger them (emails ignored altogether), messenger messages they ask for an extra day every single day. Where is my refund Debenhams - you still haven’t agreed to a refund despite receiving the return and you only have 9 days left by law to process my refund. I will progress this matter as it’s over £500, I will contact the ombudsman.