I ordered a man overcoat online, according to their recommended measurements .
On arrival I realised that wasn't the case and I have to return the parcel ASAP.
I tried to get a return order through their website but my order wasn't recognised.
I went to local Post office and returned to the original address on the parcel. Sent them the tracking order and they confirmed everything is OK and I should give 15 days for my refund.
Now after 17 days I contacted them again and they said nothing was return and they don't recognised the signature on return order basically blaming the carrier for the issue.
Please be careful !
1 year ago
Debenhams has a
2.9
average rating
from
1,473
reviews