DO NOT SHOP @ DEBENHAMS ONLINE!!!!!!! you have been warned.
Returned an item using a QR code that they provided. Got proof of delivery (signed for) using the royal mail service on 1/7. Have spent the last week exchanging 10+ emails and they are REFUSING to process the refund as they cant find the item??? I HAVE SENT THE EVIDENCE OF IT BEING RECEIVED AND SIGNED BY THEM! Truly the worst customer service I've ever experienced. they have my money!!!! and the goods!!! DUX029271536
10 months ago
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