Ordered an item from a concession at Debenhams online. Returned as it was really poor quality and Shien is a third of the price and better quality items. Never again will I shop here, it takes weeks for a refund you have to keep chasing! I had to keep sending them a copy of the receipt too. Then they were going to charge me £5.15 return followed by a £1.99 return charge unless I had disputed it. More hassle than it's worth! The shop has gone bust, i wouldn't be surprised if online does too with such poor customers service. Avoid at all costs!
3 months ago
Debenhams has a
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