DO NOT BUY ANYTHING ONLINE FROM DEBENHAMS!
I ordered all black Dune wedged trainers and received sparkle white wedge trainers a child would wear!
I sent them back, and the customer service were awful.
I'm still waiting for a refund after 2 weeks of return and I've just been told their charging me £1.99 for the return, even though postage is free!
I was told I needed to take a picture as evidence the wrong item was sent!
I was also told I should have contacted them before I sent the item back. Well guess what I did!
All they needed to do was check the box before sending out and on return.
Not sure what time of scam is going on there but it's absolutely terrible!
2 weeks ago
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