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Alex
I ordered an LED light fitting for over £100. After little more than a year, it stopped working. And electrician confirmed that the issue is with the light fitting itself. Debenhams say that after 6 months, there is nothing they can do as the warranty has expired. The law (Section 9 of the Consumer Rights Act 2015) requires items to be of satisfactory quality, especially as it pertains to durability. There is no way satisfactory durability for an expensive light fitting is 16 months, let alone 6 months! Debenhams are refusing a refund or replacement, despite the legal requirement to do so.
2 days ago
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Debenhams has a 2.8 average rating from 1,545 reviews