Santa presents ordered on. Dec 19th under the Christmas delivery guarantee, arrived Jan 4th and were handed to my 7 year old in the garden. Customer service was appalling, with me being told on the phone that the delivery guarantee guarantees nothing, and that the driver was sick (He was not as I spoke to him several times on the phone, frantically looking for the Santa presents. I would never buy from Debenhams again and I'm amazed they continue to trade with their dreadful service.
7 years ago
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