Really dreadful customer service. Part of my order was not delivered and when I checked after a couple of days it had been returned by the courier. 20 mins wait to speak to customer service to find they wouldn’t send a replacement, and over two weeks later and after constant emails I am still waiting for them to credit my card. Such a shame as they have put me off ever ordering again. My Daughter actually works for them and in store their customer service seems good. Online it’s the worst I’ve ever experienced
7 years ago
Debenhams has a
2.9
average rating
from
1,475
reviews
