Anonymous
I changed my car and was due a £60 refund on my premium. However they refunded it to a closed bank account and now after multiple phone calls say I have to get it back from the bank. The bank denies they have received the money, so I am left piggy in the middle. I could take this further but not sure I have the time or patience to deal with two organisations who don't care for their customers
6 years ago
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