Not sure Merry Hill know what customer service is as went to purchase a fit bit watch which I had and asked assistant tocheck if any other discount but he came back minus the watch to say mistake and not that price of which I have photograph off and was purchasing said he was new spoke to assistant on the till who also then said not a Debenhams product and priced wrong and could not have also have her name then I asked for a manager as I was purchasing the watch at the price that was on it and not to have it taken off me bit was informed manager on a break she then spoke to someone else who couldn’t be bothered to come to till point with a Rubinho story that they had to keep it for 24 hours and as I had travelled to the centre for a day out was not impressed. Await your response and will email you names and photos for your records