Bought my daughter a dress on the 7th for a party we are attending, she changed her mind and wants to go with something else she saw in store. I have tried to return the dress but my daughter has taken the tag off. I cant get a refund or store credit as there are signs of wear now that in mind my daughter had the dress on in the fittings rooms for around half an hour (this is the only wear) while the lovely assistant went to get shoes etc for her so she could see what it looked like as a full outfit, on arriving to the till the counter assistant noticed some marks to which my reply was it will be getting washed before wearing so it will not matter. Im very annoyed that im now left with a dress that has been bought in the same condition it was returned in minus the tags and no one seems to want to help very poor customer service both in store and on the phone Won't be shopping there again