Ordered 6 items for Christmas, 10 days ago. One email to say that 4 would be delivered today - nothing arrived. It took 20 mins to get through to customer services - was told "your items have been lost, we will send them out again but 2 are now out of stock! ". The chap dealing with my query was very nice but.....couldn't confirm when this order would be shipped.
5 years ago
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