I've been using the foundation serum for years, like it, but wrote several years ago to say the bottle is defective - that it sprays the product all over my bathroom. I got no response. Continued to use it, being careful to hold it directly on a make-up sponge to avoid wrecking the white tiles in my bathroom. Recently, however, it sprayed up and spotted a white tee-shirt I love. After I couldn't get it off, I wrote to the company. They asked for pictures - though I don't know why - since they replied that they aren't liable for their products, telling me others soaked clothes that had the same problem in cold water with detergent. I tried everything, making several stabs at soaking my shirt in water with bleach, running it repeatedly through the dishwasher - all to no avail. I was offered a paltry 15% discount on their site, which would do nothing to compensate for a $38 shirt that had been wrecked. I kept on them as I hated the responses, but have to conclude they are irresponsible, refusing to come up with a bottle that doesn't cause damage - and writing defensive emails. I've never had a company be so uncaring about their products or image.