I have been using the broker for approx 10 years. Michelle Mossman has been fantastic throughout this time and is the main reason I return every year. The diligence and professionalism she applies to her job as well as taking the time to answer many questions and educate, ensuring people fully understand policies is a great skill set from someone who takes pride in doing their job thoroughly. This has allowed me to build trust to be provided with the best cover for my properties. When I have used others in the past there has been issues that needed ironing out, but with Michelle everything is sorted to cater for my specific needs every time with great attention to detail.