Login
Start Free Trial Are you a business? Click Here

Deeside Insurance Broker Ltd, We Insure Small Business, Aim4agreatquote.com Reviews

4.7 Rating 1,293 Reviews
95 %
of reviewers recommend Deeside Insurance Broker Ltd, We Insure Small Business, Aim4agreatquote.com
4.7
Based on 1,293 reviews
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Read Deeside Insurance Broker Ltd, We Insure Small Business, Aim4agreatquote.com Reviews
Visit Website

Phone:

01244831434

Email:

tim@deesideinsurance.co.uk

Location:

30 Chester Road West Shotton Deeside
Flintshire
CH5 1BY

“This insurance company is a breath of fresh air. Communication is excellent, questions and queries are responded to immediately. They take time to explain each product and its restrictions. If you have a claim you have a named person who deals with your case and is available when you need them. After dealing with other insurance companies where you are constantly held in a queue and no one ever gets back to you, i wouldnt hesitate to recommend this company to everyone, you wont regret it. First class service.”
Helpful Report
Posted 3 days ago
“Great service. Used for three years and much easier to talk to someone instead of relying on an online chat.”
Helpful Report
Posted 1 week ago
“Good price but unfortunately only on online so someone like me with no experience to do the computer. Makes it difficult to sign and online platform. So next year will use someone whom deals in paper work for older customers.”
Helpful Report
Posted 1 week ago
Thank you for taking the time and posting a review, just to let you know, you can request for the paper work to be sent in the post if this makes it easier for you.
Posted 1 week ago
“Previously dealt with Deeside insurance for RAC cover. This time it was travel insurance. Michelle and Jonathan were patient and answered all my queries.”
Helpful Report
Posted 2 weeks ago
“Matthew was very helpful and came up with a competitive price.”
Helpful Report
Posted 2 weeks ago
“I recently asked for a car insurance quote - agreed a price and paid £736. Max 5 hrs later I emailed to say I did not wish to proceed (assuming I had the stauatory 4 days cooling off peroiod). The policy would not have come into effect until 17th of October & had not been issued as I had yet to provide proof of no claims. Their respone was to offer me a refund less £75.02 their cancellation charge !! & insist i agreed to such terms. I am 76 yrs old , wear hearing aids & often don't get everything in a conversation ( especially one conducted at speed . I truly believed I ha 14 days to change my mind. the matter is now with the financial ombudsman. So I would definitely NOT recommend this company . I have since gone elswhere & received excelent customer service.”
Helpful Report
Posted 3 weeks ago
Thank you for sharing your feedback. We are very sorry to hear about your experience. We take our commitment to clear communication and customer care very seriously, particularly when ensuring all our customers fully understand the terms of their policies. As you mentioned that you have referred this matter to the Financial Ombudsman Service, we will cooperate fully with their review to ensure a fair resolution.
Posted 3 weeks ago
“Idealt directly with Matthew and found the experience very professional and friendly. The price for my home insurance with well known firm Aviva was much cheaper than the price I have been paying for years with RBS. I will recommend Deeside Insurance to all my friends.”
Helpful Report
Posted 4 weeks ago
“Filip with whom I dealt was outstanding covering all of my concerns and questions Keep hold of him he’s a diamond.”
Helpful Report
Posted 1 month ago
“Excellent.”
Helpful Report
Posted 1 month ago
“Attentive and extremely helpful going through car indurance”
Helpful Report
Posted 1 month ago
“Excellent service from intelligent and commercially aware staff.”
Helpful Report
Posted 1 month ago
“I dealt with Jonathan who was as professional as I could hope for. Thorough, friendly, fast and patient. Got us a deal far better than the outrageous rate hike being demanded by the previous provider when it came to end of year renewal. HIGHLY recommended.”
Helpful Report
Posted 1 month ago
“Deeside Insurance Brokers were really helpful and extemely efficient in finding me a car insurance with a more competetive price with the same cover and a cheaper excess than the renewal I had received. Can't praise them enough”
Helpful Report
Posted 1 month ago
“I am a new client that hopes there "afordable costs work" lets hope that happend”
Helpful Report
Posted 1 month ago
“A very professional and thorough interaction. Worked diligently with me to find an insurer that met our needs at a competitive price.”
Helpful Report
Posted 1 month ago
“Very helpful account manager who provided clear professional advice and patiently worked through the process”
Helpful Report
Posted 1 month ago
“I found them clear with details explained. Their competitive price made them even more attractive. Gerry”
Helpful Report
Posted 2 months ago
“Easy to renew policy, it only took a few minutes over the phone. Everything explained.”
Helpful Report
Posted 2 months ago
“The broker was polite ,patient , helpful and clear with the details about the policy.”
Helpful Report
Posted 2 months ago
“Very friendly and helpful guys used them several times would absolutely recommend.”
Helpful Report
Posted 2 months ago