Deeside Insurance Broker Ltd, We Insure Small Business, Aim4agreatquote.com Reviews

Name: Deeside Insurance Broker Ltd, We Insure Small Business, Aim4agreatquote.com
Address: 30 Chester Road West Shotton Deeside, Flintshire
Rating: 4.71

4.7 Rating 1,073 Reviews

95 %

of reviewers recommend Deeside Insurance Broker Ltd, We Insure Small Business, Aim4agreatquote.com

Company Reviews

Metrics

Info

4.7

Based on 1,073 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Documents Delivered On-time	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01244831434

Email:

tim@deesideinsurance.co.uk

Location:

30 Chester Road West Shotton Deeside
Flintshire
CH5 1BY

Deeside Insurance Broker Ltd, We Insure Small Business, Aim4agreatquote.com 5 star review on 4th December 2023

Anonymous

Deeside Insurance Broker Ltd, We Insure Small Business, Aim4agreatquote.com 5 star review on 19th December 2016

Mr Ahmed Tafticht,

Deeside Insurance Broker Ltd, We Insure Small Business, Aim4agreatquote.com 5 star review on 24th August 2016

Mr Karl Homer

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The address of the property insured should be included in your renewal quotes.”

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Posted 3 months ago

“I have still not received my confirmation so can't comment just now.”

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Posted 2 years ago

Thank you for taking your time and posting a review. We note your documents were emailed to yourselves on the 19th Aug the day the policy was set up. Please check you spam folder just in case our email has ended up there. If its still not been received please contact our offices and we can get this resent to you.

Posted 2 years ago

“A bit on the expensive side but otherwise ok.”

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Posted 2 years ago

“I have insured with Aim for 5 years its been cost effective. The only problem is with the form signing and returns. You have to be very careful to get the correct ones as they are not named boldly. Clear block titles are vital.”

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Posted 3 years ago

Thank you for taking the time to post your review, your feedback is very important to us. We understand there is a lot of information which we send and we will certainly look into making the documents more clear to understand. We thank you again for your continued custom.

Posted 3 years ago

“Unfortunately we never received our paperwork after paying for insurance”

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Posted 3 years ago

Thank you for taking the time to write a review. We are sorry to here that you have not received your paperwork for your insurance. Our records show that this has been emailed, we will get one of our advisors to contact you to resend.

Posted 3 years ago

“My first conversation with you convinced me that I had a firm offer priced at £330 for annual cover of buildings and contents. A week later, you contacted me again, asked the same questions and then advised me that it was up to the underwriters to judge whether my application was acceptable. The result was that it would cost me about £100 more than the earlier price. So my criticism is that I received an early, convincing, but false, indication of the result. I would prefer you to have been more 'up-front' regarding the status of the initial conversation.”

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Posted 3 years ago

“The renewal of my mothers house and contents insurance was dealt with smoothly and efficiently.”

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Posted 3 years ago

“simple basic policy you need to make sure you have a scanner to return the documents they need in a week. If not remember you have to find an internet cafe or have a printer. I am dashing out tomorrow to get them printed and In the mail”

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Posted 4 years ago

“The service is ok but I get put of by repeated calls day after day when you send an estimate I do not like to be rushed I would contact you when I am ready.”

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Posted 4 years ago

Firstly thank you for taking the time to post your review, your feedback is extremely valuable to us. We are sorry to hear that you were dissatisfied with the repeated calls prior to your renewal We are more than happy to note your record for next year to make arrangements that suit you? We are able to arrange call backs to suit our clients as we appreciate everybody has their own preference.

Posted 4 years ago

“A pain having print documents off and return ... no s.a.e. to do so either !”

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Posted 4 years ago

Thanks you for taking the time to post your review. We understand there are a lot of documents to read through and return. We do accept the documents to be electronically signed and returned by email.

Posted 4 years ago

“I was quoted an incorrect excess on my car policy, so when it came down to it you where not the best price but I had left it too late to make any further arrangement”

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Posted 5 years ago

“Considering I renewed my car insurance two days prior to being force to make a change in circumstances the increase seemed excessive”

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Posted 5 years ago

“not able to renew and pasted on twice. complications but once in contact with the staff I normally deal with all was well and clear.”

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Posted 5 years ago

“Too much repeated questions And very expensive if u sell the house I have to pay 65 pounds cancellation fee and was only told that because I asked the question”

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Posted 5 years ago

“I have to say that I was not aware you were brokers and, whereas communication was satisfactory I was somewhat taken aback when your representative Danielle told me to “wait until I have finished” when I was querying a couple of points including why only three of our valued items appearing to be covered on policy.”

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Posted 5 years ago

“Find it a bit frustrating to be sent a renewal notice cost that is 35% higher than previous year. Pointed this out to Kate, only to be sent another a few days later and just before expiry of current insurance, that is significantly lower than the first renewal figure. Eventually receiving a competitive figure is fine for all concerned but don't treat your customers as fools thinking that they will accept any increase you propose. Why not stop wasting your time and effort and do your homework first before sending out renewals as I doubt AXA are new to the market in the last couple of weeks, so this price should have been available the first time a renewal cost was sent. That being said,Kate was very diligent at following up and very personable.”

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Posted 5 years ago

“I haven't got a problem with the policy, I have got a problem with the constant reminders including a letter and constant phone calls. I want to pay my subscription close to the renewal date not a month before!”

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Posted 5 years ago

Firstly, thank you for taking the time and posting your review. To ensure we protect all of our customers and their interests, we do send the initial renewal notice followed by a chaser letter and calls to prevent any cover expiring without a client being aware. However, we are aware everybody is different and although some may appreciate the reminders others do not feel it necessary, therefore, we have already put notes on your record for renewal next year to ensure that you are only contacted as per your request below. Thank you for your continuous custom.

Posted 5 years ago

“Quite helpful but hey Mandy at one time was not appropriate.”

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Posted 6 years ago

“Very polite on the phone when I called with a change of details and said they would call back to make a note of the changes. Still waiting for the callback unfortunately. My worry is that should i make a claim they could refuse to honour it as I haven't made them aware of the changes.”

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Posted 6 years ago

“There was no increase which is very rare”

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Posted 6 years ago

Deeside Insurance Broker Ltd, We Insure Small Business, Aim4agreatquote.com is rated 4.7 based on 1,073 reviews