Deeside Insurance Broker Ltd, We Insure Small Business, Aim4agreatquote.com Reviews

4.7 Rating 1,075 Reviews
95 %
of reviewers recommend Deeside Insurance Broker Ltd, We Insure Small Business, Aim4agreatquote.com
4.7
Based on 1,075 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Documents Delivered On-time
95%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Deeside Insurance Broker Ltd, We Insure Small Business, Aim4agreatquote.com Reviews
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Phone:

01244831434

Email:

tim@deesideinsurance.co.uk

Location:

30 Chester Road West Shotton Deeside
Flintshire
CH5 1BY

endless phone calls up to 3/ 4 times a day, reminding me my insurance was due, as if i did not know by the quantity of mail reminders.
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Posted 7 years ago
the person dealing with my inquiry was very thorough, sounded very professional..a big plus, she was working on bank holiday! I was disappointed to be charged more than was advertised on the internet site I had used to compare.I wanted the extra accidental and legal cover, When i challenged the amount was told i had a better deal... remains a bit sour.... I also stated i haven't received the paperwork to read through and sign..was told to look;still haven't received four days later so will have to ring again.
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Posted 8 years ago
Great communication easy to get hold off
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Posted 9 months ago
As usual, Michelle processes the insurance renewal quickly and is excellent at her job.
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Posted 3 years ago
Very poor, ended up paying unnecessary admin charges and additional £158 For apparently clicking in a wrong box. No goodwill and generally bad experience. Would not use again.
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Posted 3 years ago
The contact for repeat business was very intense, a bit too much at times, but I appreciate that this was necessary from your point of view. However what I do not accept is the way I was spoken to by one particular member of staff who was verging on intimidating or dam right rude. Not a good quality at the best of times, and certainly uncalled for as I am never rude, even to cold callers, as I have experienced what it is like to make these calls in the past. MANNERS PLEASE!
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Posted 5 years ago
Very satisfactory and efficientservice
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Posted 5 years ago
Great friendly & helpful service
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Posted 5 years ago
Quick, efficient and excellent value.
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Posted 8 years ago
I was very surprised at the number of documents I was sent, obviously impossible for a normal working person to read it all. The list of exclusions is ridiculously long and pretty much defeats the object of insurance which of course is peace of mind and financial security in the event of an accident. Terminology and names of documents used in emails needs to match that used on documents exactly otherwise it is confusing. I was really impressed by the speed of response to emails, very efficient.
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Posted 8 years ago
If the questions you asked reflected the answers on the form, if you could spell the customers name correctly, if you would only listen to what is being said to you,( you record these conversation so if there was any area of doubt you could listen to the recording ) how do you survive as a business?
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Posted 8 years ago