I would like to say a HUGE thank you to Hannah and the other people that i have spoken to re my house ins. I can honesty say that your customer service is one of the best that i have received for years. Hannah and the other people that have rung me have been excellent. knowledgeable, friendly, helpful and just fab. I dont answer my mobile very often so I must apologise for this. But your staff didnt give up and finally got hold of me I really appreciate this. The quote was also reduced. I cannot speak highly enough of Hannah and the other people that i dealt with. Please pass on my thanks to them. They are staff that your company needs to keep hold of.. and give a bonus too :) I work for an insurance company and wish the managers there could get the customer service ethics right like your company obviously do. I will definately be recommending your company to others. Thank you