First time I purchased a Dell product was more than a decade ago and I was overly impressed with product quality and service. Nothing has changed. Dell offers product quality, excellent service and value for money. The G7 laptop arrived within a few days. Software up to date, no problems at all. The overall quality of this unit is excellent and performed flawlessly in line with its specifications. It took only 2 minutes over the phone to request and arrange a specific delivery date.