I've made a sizeable purchase from their Alienware line, earned some rewards, hoping to buy a keyboard/mouse combo during the holiday season just to be told my rewards expired 2 weeks ago...why would my rewards expire ... i had them for a few months, what kind of misleading, deceptive reward program are you running? If I could, I'd return your product(s). Nevertheless, that was my last dell purchase because your support team is completely inflexible, and can't extend my rewards and (2) because your program is trash to begin with. SCAMMERS.
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