I had the worst experience. I bought 2 laptops, was told it was 15inch, they sent me 14inch. Now I cannot get it returned. It has been the most shameful experience. I have spoken to them 5 times now but they don't seem to want to deal with this. They keep telling me, they will call back but never do. Up until now, we never had any trouble with dell, so all computers in the business are DELL but after this, I WILL NEVER BUY DELL AGAIN.