I ordered a 27 inch Alienware monitor from Dell December 31st with a item shiping in 3-4 days and that I’d recieve everything by the 10th of January. Unfortunately the delivery day was changed a couple times and it seemed my order was always in production. Nonetheless I received the monitor yesterday(Jan 18th) and couldn’t complain when product arrived. Box was prestine shape and product was very well packaged. Only reason for giving a 3 out of 5 was for the 3 delivery change dates and useless customer service center. I would recommend using this company if your not in a hurry for your items, I also read a lot of negative reviews before purchasing but decided to give them a chance.. It wasn’t as bad as what others seem to have experienced. Hope this helps to others looking at buying from Dell.