Bought a new dell inspiron 15 5502, during daylight hours I could not see the keyboard. At night the keyboard back light light worked fine. You must shut down the backlight manually (F5, press twice ) during ambient daylight to see the visible silk screen keys. The back light is on at all times. Not very energy compliant They could not even afford to put an auto ambient light sensor switch in. Support didn't have a clue.
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