I trued to purchase a Dell Laptop and was approved for credit with no restrictions - until I tried to use it. I placed the order, using Dell Credit. I received a text telling me my purchase had to be validated. I was never told in the check out process that there would be a verification process. When I called I answered questions on an automated call and then was sent to the international customer service agent. I was asked another series of questions, including my SSN and then had to answer questions generated based on my credit report. I answered each question correctly, but was told I did not and my purchase was declined. I was placed on hold to speaker to a supervisor. The supervisor told me she could not tell me the question I missed. BUt, if I had someone at home who could help me, she could approve it. I handed the phone to my wife who was placed on hold. Then here cell phone rang and it was the same Dell employee calling her. NONE of her information was given to Dell. Dell sent her a digital code that she repeated and the sale was approved. And it only took 20+ minutes to complete the validation process. I deal in Bank Secrecy Act and anti-fraud issues and this is off the charts weird. BTW, it was a transaction less than $2,100. This is my first and LAST Dell purchase.