Bought 2 laptops, docking stations and power cords from Dell. Requested a return on the docking stations and shipped them back on 12/2/21 (received by Dell). Never showed being received in their system. Made multiple chats, phone calls, etc. (all went offshore) and received multiple apologies, guarantees and status escalations. Never received a return phone call until 12/31 when the return was finally processed and then credited the following day. Worst customer service I have gotten in years. I would not buy from Dell again.
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