Impossible to speak to someone at Dell to ask about estimated delivery times. Terrible support service.I purchased a Dell laptop online (in New Zealand). The website stated that I would have the product in 4- 5 days. After I made the purchase the estimated delivery date was 18 days from the purchase date. The online order information stated that delivery would be 12 days after purchase. When I contacted Dell, they said delivery would be 30 days after purchase.