Liars and incompetent idiots. One department cannot communicate with another to provide information on when if an order will be delivered or shipped. Next day delivery guarantee my ass! LIARS. The order hasn't left their facility to the best of my knowledge and refund will not be issued until, at minimum 10 days, after they receive the package back. This is my 4th or 5th Dell laptop but they can kiss my not so happy ass!
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