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Mark Morseth-Mayer
My pc I use for work at home died. I went out to Dell shopping specifically for a tower that was available and would arrive the next day. It was about $400 more than I wanted to pay but would be here by 2 pm, next day. So I placed order and paid for it. Got a confirmation email with delivery next day. 5 minutes later I get a tracking email from Usps saying delivery will be next Wednesday (maybe). Wtf? 6 days later? So I jump on the phone and call Customer Care and get told there’s nothing that can be done. Order is done and shipping has been created with 5 day shipping. That is NOT what I selected or ordered and I need this for my consulting job and cannot be without a pc for 6 days. Still, orders placed, shipping created, can’t modify. Modify what? I did not select 5 day shipping. What a bunch of idiots working for a stupid company. I’m gonna cancel my order and go to Best Buy and buy a shitty HP. At least that will be here tomorrow.
3 years ago
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Dell has a 1.2 average rating from 1,051 reviews