I bought an Alienware, which doesn’t work. They replaced the original motherboard with a refurbished one. According to their technician the original motherboard was working fine, problem was something else. Still it was replaced. The computer refuses to boot randomly. For its quality, i now feel i paid so much for absolutely nothing. The customer service makes sure to wear you out by making you tell your problem to layers of technicians who try to empathize but do nothing to solve the problem. I would warn to not buy this pricey and over promised product.