They will screw you for your money. I brought a brand new laptop Inspirion 3000. Paid about $500. My worst decision.. The laptop froze all the time and would take 30 mins to do anything on the laptop. Spent hrs and hrs with technical support and it was USELESS with all their troubleshooting support. Basically i used the computer 3-5 times and had to garbage. Tech support denied to take it back. I feel DELL IS NOW A SCAM COMPANY.... NEVER NEVER NEVER BUYING FROM THEM EVER AGAIN