Have these computers for our work and unfortunately i am the one who always has to call for issues. 90% of the time it is absolutely terrible. Usually cant understand most people i speak with and the process of fixing something takes entirely to long. Not to mention they ask a question you give a solid answer and it still gets messed up. Been waiting weeks to get a laptop back sat on hold for over 1 hr waiting to getting the shipping address right. a week later i get a call asking for the address to send it back and they still had the incorrect address after i gave them the correct address twice....