I have had my Dell two-in-one for six months and have repeated issues with it refusing to charge and power on. Finally got support to agree to look at it, they said they would be coming to me, so I took half a day off of work to be home during the appointment window. They never showed and have been unreachable at all the different phone numbers and email addresses they told me to use to contact them about my specific ticket number...useless. What a wasted day. I can't even work remotely, BECAUSE MY DEVICE IS FAULTY.
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