So I bought two new expensive dell pcs one for me one for my boss. His worked fine and mine was DOA and would not boot up. Spent many hours with dell support trying to get it to boot and they ultimately could not help and had a technician dispatched. Hiccups with that too but he arrived with memory and a motherboard. he put the memory in and got it to boot and left and wished me good luck. Used the pc for a little less than a week and then it started acting buggy. Memory errors, couldn’t save, couldn’t move files odd things abound. I used our IT firm to try and fix it but over time it wasn’t fixed. Contacted my rep and explained my dilemma and they wanted me to go through their Support. I did not want to as I have no free time at work and the Pc was a true lemon and DOA. I ask for an exception and an RMA. I’m told no let me have someone call you. Another person calls and tells me if they were to replace my pc they would be a not for profit and they do not do that. Flabbergasting to say the least that they can sell DOA pcs and never have to replace them. I end the call email my rep to delete our account and I’ll buy pcs elsewhere. Dell is dead to me.