package never arrived due to lost in transit by UPS no surprise there tracking on line never changed from the moment it left dell so it wasn't scanned at the multiple locations it was apparently delivered to en route according to UPS and they wont admit to not knowing where it is and because Dell cant get it back to there ware house aren't willing to do anything about it so looks like an expensive loss this experience makes Dell and UPS amongst the worst companies i have ever delt with