Purchase Dell Inspiron Desktop. Initial I had an issue with Hdmi port. Avoid the chat support they read off a script because they did not respond to any of the information I was giving them.. After 3 hours of doing updates and running test over and over again. How can you run a test when the monitor does not display. These muppets came up with No resolution. I was told I had to use Dell Monitors. Anyway with the help of a local IT guy I fix the problem. There was another problem Windows had been installed on the wrong drive after 5 hours of following there instructions the migration failed. Dell support wanted me to reinstall Windows after I paid for a pc with windows installed, and they were not going to offer me anything for my time and efforts. So after much gnashing of teeth and refusing to install Windows Dell finally agreed to send an engineer out to replace the SsD with a working copy of windows. Guess what after waiting in for 4 hours. Telephone call he stuck on a job and will have to reschedule for tomorrow so another day of waiting on Dell. All there staff are paid for their time. I am sure if I was not at home when the Dell engineer arrived Dell would have billed me £100s for the engineers time but my time is worth nothing. I have wasted 12 hours, I have asked Dell for some goodwill gesture, not heard anything. Since Dell moved their support teams from EU to India, it has been a disaster. Dell was a great company with their support was excellent one phone call and resolution reached...no more. I will never buy Dell again. It is not the computers it is the absolute shambolic IT support. Should call it amateur support or bargain basement support there is nothing Premium about Dell Support. It should never take 3 hours to reach a resolution let alone 12. There are better companies even Aldi PC are better my Dad has a ADLI PC still going after 12 years, 3 year support included, never had a problem with it. Dell need to move their IT Support back to the EU, and improve quality control. I must add I asked for a refund under the 14 day distance selling rule on day 5, and was told by customers care I could not have one as the PC was faulty and technical support had to tried and fix. I then as technically support on day 10 for a refund because I was sick to death with incompetent support I, was receiving and they refused to authorise it. Clear breach of UK Trading Standard Regulations.