They are unable to help with anything, no support at all I was simply looking for a cable for my ac adapter for my Alienware m16 and no matter what was ignored until the support chat closed. And they were gonna charge my 60 bucks for a cord. I’m absolutely disgusted and I always have talked great about them and it’s not gonna happens again until they change my mind. I presented 2 photos that only include a tiny part of it. I’m disgusted that I payed thousands for a pc for this kind of support. I won’t make this mistake again!
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