Purchased a Costco special Dell laptop and have had nothing but problems with it. Buyer be ware, right? I have replaced the hard drive, have had numerous software issues for which paid techs cannot identify what is causing the problem. It was recommended that I start swapping out memory to see if that fixes it. Seriously? The final insult was Dell called today to see how my laptop was doing. As soon as I said I was really unhappy with Dell, they hung up. Never. Again.