I ordered a 4K television from Dell. The package was initially lost, but Dell kept insisting it was delivered and told us our only remedy was to file a police report. No thanks to Dell, UPS ended up finding the lost package and it was delivered the next day but in poor condition and with a damaged screen. Dell customer service has been horrific, leading to me canceling the order rather than getting a replacement because it would take too long for our needs (3-5 business days plus shipping time; they refused to expedite) and I do not support companies with bad service. I do not recommend doing business with Dell due to their inept, rude customer service regardless of their deal. Buyer beware.