I bought a computer from one of their distributers, Staples. I received the computer in the mail around the end of June, 2018. After reading the warranty, I found out that it ran out in Nov, 2018. After going back to Staples, I was told to call Dell and give them my invoice number and everything would be cleared up. HAHAHA. First off, Dell doesn't have a call center in the United States, that being said, no one fully understands the frustration an American feels when he has to repeat himself over and over. I was just on the phone for over and hour trying to get this solved, and it all hinges on things that I still have to accomplish before Dell will correct its records. I would think that Dell would have records from ALL places who carry their products, but to think that they care enough for their customers to make the process easy is asking too much. I hope they crash and burn.