Got my new Dell Inspirion and within 2 weeks my touchpad stopped working correctly. After about 10 phone calls with customer support they agreed to take a look at it which meant I had to ship it to Texas. got it back pretty quickly (5 days which was nice). They replaced the touchpad for a new one. However, as soon as I got it back from Dell I could see how there was a gap between the touchpad and the computer itself leaving room for dirt to get into the touchpad. On top of that the audio and the battery life stopped working correctly within a couple of days. I had to send it back to Dell once again. Again they fixed it within only 5 days but now they only checked that the battery life and audio was working and did nothing to fix the touchpad that had been poorly installed. So tired of dealing with this that I am about to just buy a new computer (clearly not a dell).