Completely inept customer support team. Tried to cancel a order, and was offered a $50 discount to keep it, so I decided to keep it.The original representative handling the case transferred me to a department that was offline, and the call got hung up. no one could handle the case, and it took me 50 minutes of being bounced around to 8 reps, mostly offshore to get some guarantee of a refund credit once the order ships. Not happy with this and don't trust that I won't have to call again.
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