So I called to complain about my battery not working apparently after a year and a half I’m out of warranty after complaining about how unfair it was I was offered a battery for $49 I gave my credit card information, my address and my email. After a week and a half of not receiving it I called to find out the status only to find out they never placed the order! I am so dissatisfied with the Dell product And the customer service they use in other countries who never understand you because they can barely speak English themselves!