Dell is the ABSOLUTE WORST!!! You can never speak to an American, so the language barrier is enough in itself, NOT TO EVER BUY ONE OF THESE HUNKS OF JUNK!! I have had the same ongoing issue since the day I received my computer: when you scroll up/down with the built in mouse pad, the screen goes black and logs you out. (But, every once in a while it "fixes" itself?!) They "think" it's the operating system, so after I waste my time backing everything up, I get to call the Philippines back to have them "fix" the operating system. Plus the built in camera was obviously installed incorrectly and you can't adjust it to look in the right direction! It faces diagonally, but it's "not Dell's fault, it's the way it was installed." No kidding Sherlock-Dell installed it, so Dell is responsible! If not Dell, then who??? Dell's "customer service" suggestion was "get an external camera." REALLY?!?!?!?! UN-FREAKIN-BELIEVABLE!! SAVE YOUR MONEY AND BUY ANYTHING BUT A DELL!!!