I wouldn't even give them 1 star if it was possible. Spent $3000.00 on a Alienware laptop that has in 1 year, been sent to the dell repair center 3 separate times, had the Onsight technician's at my house on 2 separate occasions, and lost count after 50 hrs. of phone time with their various Non English speaking reps. I will never buy anything again from dell. Buyer beware