Purchased a dell inspiron 15 3567 on 11-27-19 from amazon.com, I was told that I had one yr mail-in service and call in support. I called into dell several times and was told each time that I needed elevated support at a fee. in time I resolved each issue on my own. so much for dell notice small d in dell. they had me on the phone for a very long time as well. This unit came with one TB of HD, 8GB of Ram, 8Ghtz . this is twice as much as the sony it replaced. I am always waiting for this unit to open an application and some times I can eat a sandwich in the time it takes. my Sony is always waiting for me. I will never, ever purchase a dell again.