I was sent an already malfunctioning laptop, and because I sent it back a little over the 30 day return policy (I paid for a year warranty) they won't exchange it, they will only attempt to fix it. But now I have no faith in their product and engineers, since they weren't able to catch the mistakes to begin with. I just want a laptop that works, not one that is brand new and broken. This was my first time with Dell, I will not be choosing it again.
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