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Anonymous
The very worst customer service I've encountered in decades. Spent over 2 hours trying to get a replacement for a Dell wireless mouse purchased 4-5 months ago and under warranty. Called on 4 separate occasions and transferred from one department to another( customer support, tech support, out of warranty etc). Even when speaking with the same area on different occasions, a different reply and no one able or willing to replace a $15-20. Finally have given up. Really no regard for their customers
5 years ago
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Dell has a 1.2 average rating from 1,051 reviews